Last Updated: February 24, 2025
Welcome to Minnerva Clinic's Privacy Policy. At Minnerva Clinic, we understand the importance of protecting your personal and medical information. This policy explains how we collect, use, and safeguard your data when you use our services or visit our website ( www.minnervaclinic.com ).
Information We Collect
We collect the following types of information:
- Medical Information: Patient medical history, treatment records, diagnostic information, and treatment plans.
- Personal Information: Name, contact details, age, gender, address, emergency contacts, and insurance details.
- Website Usage Information: IP address, browser details, pages visited, device information, and analytics data.
How We Use Your Information
- Providing medical services and treatment
- Scheduling and managing appointments
- Communicating about your healthcare
- Billing and payment processing
- Improving our services and patient experience
- Complying with legal obligations
Data Security & Retention
We implement strict security measures to protect your data from unauthorized access. Medical records and personal information are retained as per Indian medical record retention laws.
Your Rights
- Access and correct your personal and medical information
- Request copies of your medical records
- Know how your data is being used
- File complaints regarding privacy violations
Third-Party Services
We use third-party services for website analytics and payment processing, which may collect additional information per their privacy policies.
Consent
By using our services or website, you consent to the collection and use of information as described in this Privacy Policy.
Contact Information
For privacy concerns, contact us at:
Email: surgeonvivekgupta@gmail.com
Phone: 7080213331 | 7376987574
Changes to Privacy Policy
We may update this policy at any time. Changes take effect immediately upon posting on our website.
Governing Law
This policy is governed by the laws of India and falls under the jurisdiction of Lucknow. Any disputes arising from or related to these terms shall be resolved in the appropriate courts of Lucknow jurisdiction.