Last Updated: February 24, 2025

Introduction

Welcome to Minnerva Clinic. By accessing our services, website www.minnervaclinic.com , or facilities, you agree to be bound by these Terms and Conditions. Please read them carefully.

Services

All medical services provided at Minnerva Clinic are offered by qualified healthcare professionals following applicable standards of care and regulations in India.

Appointments

Booking: Appointments can be booked through our website, by phone, or in person. Providing accurate personal and medical information is required for proper treatment.

Attendance: Patients are requested to arrive 15 minutes before their scheduled appointment. Late arrivals may result in rescheduling or reduced appointment time.

Cancellation and Rescheduling: Please refer to our separate Cancellation Policy page for detailed information.

Payment Terms

Full payment for services is expected at the time of treatment unless prior arrangements have been made.

We accept various payment methods, including cash, major credit/debit cards, and digital payment options.

For detailed refund information, please refer to our separate Refund Policy page.

Patient Responsibilities

Patients are responsible for:

• Providing accurate and complete medical information.
• Following pre and post-treatment instructions.
• Attending scheduled appointments or providing timely notice for cancellations.
• Making payments as per the clinic's payment policy.
• Behaving respectfully toward staff and other patients.

Medical Consent

All treatments require informed consent. Patients have the right to be informed about:

• The nature of the procedure.
• Expected benefits.
• Potential risks and complications.
• Alternative treatments.
• Expected outcomes.

Clinic Rules

• No smoking on the premises.
• Mobile phones should be silenced during consultations.
• Children must be supervised at all times.
• Respect the privacy and comfort of other patients.

Liability Limitations

While we strive for the best possible outcomes, Minnerva Clinic cannot guarantee specific results from treatments.

The clinic is not liable for unforeseen complications or results that fall within known risk parameters explained during the consultation.

The clinic is not responsible for personal belongings lost or damaged on the premises.

Privacy and Confidentiality

All patient information is confidential and handled according to our Privacy Policy.

Medical information will only be shared with third parties with patient consent or as required by law.

Intellectual Property

All content on our website and marketing materials, including logos, images, and text, are the property of Minnerva Clinic and protected by intellectual property laws.

Reproduction or distribution without permission is prohibited.

Website Usage

Our website is provided "as is" without warranties of any kind.

We are not responsible for any damages resulting from the use of our website.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting.

Governing Law

This policy is governed by the laws of India and falls under the jurisdiction of Lucknow. Any disputes shall be resolved in the appropriate courts of Lucknow jurisdiction.

Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Email: surgeonvivekgupta@gmail.com

Phone: 7080213331 | 7376987574